CORONADO, Calif., Oct. 19, 2022 (GLOBE NEWSWIRE) — ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced today its sponsorship of the Customer Response Summit (CRS) – Coronado, CA, an Execs In The Know event, October 24-26, 2022. ibex will also host an invitation-only dinner for CX leaders and industry influencers on October 24 october.
“We are thrilled to be one of the sponsors of the Execs In The Know Customer Response Summit, and look forward to engaging with industry thought leaders and key CX executives to share best practices for delivering a Incredible CX,” said John Thompson, Global Head of Ibex Sales. “In these increasingly challenging economic times, businesses of all sizes need to focus on their CX to deliver greater customer value, satisfaction and retention, and to grow.”
Execs In The Know is a global community of customer experience (CX) leaders focused on excellence in customer service and support. CRS is more than just a conference, it’s an experience where CX leaders learn, share, network and engage through Keynotes, Workshops, Panels, Case Studies, Moments of Brilliance, Customer Shop Talks, Innovations Lab and engagement activities.
“This year’s Customer Response Summit marks 12 years of CX leaders coming together to change the customer experience agenda,” said Chad McDaniel, president of Execs In The Know. “With a focus on inspiration, innovation and imagination, the event in Coronado, CA will provide actionable leadership and is sure to be a legendary experience for all in attendance.”
A team of ibex CX experts will be on hand to share best practices and the latest solutions to improve customer interactions, contact center performance and customer results, while reducing operating costs.
“Combining our world-class talent and culture with ibex’s award-winning Wave X technology platform enables us to deliver next-level CX solutions for many of the world’s leading brands,” added Thompson. “We can help you deliver amazing customer experiences.”
About Execs In The Know
Execs In The Know brings together customer experience (CX) leaders from across industries to drive the conversation forward and set a new agenda for delivering amazing consumer experiences. As a global community of the brightest minds in CX, Execs In The Know provides opportunities to learn, share, network and engage to innovate. Operating under the motto “Leaders Learn From Leaders,” Execs In The Know facilitates numerous community engagement opportunities at its biannual national event, Customer Response Summit, and through its private online community, Know It All.” KIA”. There are also exclusive laser-focused engagements such as industry briefings and executive roundtables. Execs In The Know also guides and informs the industry with a rich tapestry of CX-related content that includes CX Insight magazine, industry research, webinars, blogs and more. To learn more about Execs In The Know, visit https://execsintheknow.com.
ibex provides innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology and end-to-end customer engagement solutions to help businesses acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model comprised of 34 operational facilities around the world, while deploying next-generation technology to deliver superior customer experiences to many of the world’s leading retail businesses. retail, e-commerce, health technology, fintech, utilities and logistics.
ibex leverages its diverse global team of more than 30,000 employees along with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding more than 2 .2 billion in lifetime revenue every year and delivering a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
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